Sheraton Hanoi Hotel

K5 Nghi Tam, 11 Xuan Dieu Road, Tay Ho, Hanoi, Vietnam·View on map

Superb84 reviews
9.0
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Check-infrom 15:00
Check-outuntil 12:00
Parking✓ Free
WiFi✓ Free
Pets✕ Not allowed
BreakfastBuffet

Description

Sheraton Hanoi Hotel is a five-star hotel in Tay Ho, Hanoi, with select rooms offering views over West Lake. Its accommodation ranges from 37 m² guest rooms to suites, including options with balconies and separate seating areas. Twin and king-bed layouts are available, and the largest room categories accommodate up to four people.

Dining centres on Oven D’or, serving an international buffet, and Hemispheres, with steak and seafood dishes. The Lobby Lounge serves light meals, coffee, afternoon tea and drinks. A buffet breakfast is available, and breakfast can also be served in the room. For relaxation and exercise, the hotel has an outdoor swimming pool, fitness centre, sauna, hot tub and spa and wellness centre. Family rooms, babysitting and meeting facilities add options for family and business stays. Free private parking is available on site, and WiFi is free throughout the hotel. The setting on Xuan Dieu Road places you in Tay Ho, away from the Old Quarter’s compact streets.

Rooms

8 room types · 37–112 m²

The room selection starts with 37 m² guest rooms in king or twin layouts, each accommodating up to three people. Deluxe rooms provide a bath and shower, air conditioning, a flat-screen TV and soundproofing. Grand Deluxe options are on a high floor and include a view; Club-level rooms also have view features. These room categories offer a choice between a super-king bed and two single beds.

For more space, the Executive Suite measures 67 m² and has a seating area. The 112 m² Ambassador Suite adds a balcony and accommodates up to four people. Across the range, rooms have private bathrooms, baths, showers and flat-screen TVs. The distinctions are mainly the bed arrangement, floor, view, suite size and, in selected larger suites, a balcony or separate seating area.

Deluxe King, Guest room, 1 King — Sheraton Hanoi Hotel

Deluxe King, Guest room, 1 King

37 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
BathSoundproofingSofa

This 37 m² guest room accommodates up to three people and has a super-king bed. The bathroom includes both a bath and a shower, while soundproofing, a sofa and a desk distinguish its practical indoor set-up. It is the standard king-bed option among the room categories.

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Deluxe Twin, Guest room, 2 Twin/Single Bed(s) — Sheraton Hanoi Hotel

Deluxe Twin, Guest room, 2 Twin/Single Bed(s)

37 m² Max. 3 guests 2 Single bed
BathSoundproofingDesk

At 37 m², this guest room has two single beds and accommodates up to three people. A bath and separate shower are provided, along with soundproofing and a desk. Its twin layout makes it the alternative to the Deluxe King for travellers sharing a room.

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Grand Deluxe King, Guest room, 1 King, High floor — Sheraton Hanoi Hotel

Grand Deluxe King, Guest room, 1 King, High floor

37 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
ViewBathSoundproofing

This 37 m² king-bed room is on a high floor and includes a view, setting it apart from the standard Deluxe King. It accommodates up to three people and has a bath, shower and soundproofing. The room also includes air conditioning and a flat-screen TV.

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Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s) — Sheraton Hanoi Hotel

Grand Deluxe Twin, Guest room, 2 Twin/Single Bed(s)

37 m² Max. 3 guests 2 Single bed
ViewBathAir conditioning

This high-floor, 37 m² room pairs two single beds with a view and accommodates up to three people. It shares the Grand Deluxe King’s elevated setting but provides a twin layout. A bath and shower are available in the private bathroom, with soundproofing in the room.

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Sheraton Club King, Club level, Guest room, 1 King — Sheraton Hanoi Hotel

Sheraton Club King, Club level, Guest room, 1 King

37 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
ViewBathSoundproofing

This 37 m² Club-level room has a super-king bed, a view and space for up to three people. Its defining distinction from the Grand Deluxe King is Club-level accommodation rather than a stated high-floor position. The room also has a bath, shower and soundproofing.

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Sheraton Club Twin, Club level, Guest room — Sheraton Hanoi Hotel

Sheraton Club Twin, Club level, Guest room

37 m² Max. 3 guests 2 Single bed
ViewBathAir conditioning

The Club-level twin room measures 37 m² and accommodates up to three people. It has two single beds and a view, along with a bath and shower. This category combines the Club-level setting with a twin layout, rather than the super-king bed in the Sheraton Club King.

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Executive Suite, Club level, 1 Bedroom Executive Suite — Sheraton Hanoi Hotel

Executive Suite, Club level, 1 Bedroom Executive Suite

67 m² Max. 3 guests 1 Extra-large double bed (Super-king size)
ViewSeating areaBath

At 67 m², this Club-level suite provides more space than the 37 m² guest rooms and accommodates up to three people. It has a view and a separate seating area, as well as a super-king bed. The bathroom includes a bath and shower.

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Ambassador Suite, Club level, 1 Bedroom Suite, 1 King — Sheraton Hanoi Hotel

Ambassador Suite, Club level, 1 Bedroom Suite, 1 King

112 m² Max. 4 guests 1 Extra-large double bed (Super-king size)
BalconyViewSeating area

This 112 m² Club-level suite accommodates up to four people and has a balcony with a view. The extra space and outdoor area distinguish it from the smaller Executive Suite. Inside, the suite includes a seating area, a super-king bed, air conditioning and a bathroom with a bath and shower.

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Facilities

50 facilities
2 restaurants
Parking
Private bathroom
Air conditioning
Spa & wellness centre
Bath
Free WiFi
Family rooms
Airport shuttle
Fitness centre

The hotel combines on-site dining with a range of places to relax and exercise. Oven D’or serves an international buffet, while Hemispheres focuses on steak and seafood. The Lobby Lounge has light meals, coffee, afternoon tea and drinks. Breakfast is served as a buffet, and breakfast in the room is also available. The restaurants offer children’s meals, a kid-friendly buffet and special-diet menus on request.

Facilities include an outdoor swimming pool, a fitness centre, sauna, hot tub and spa and wellness centre, with massage and beauty treatments among the services. Fitness and yoga classes are also available. For practical needs, the hotel has a 24-hour front desk, concierge, luggage storage, tour desk, lift and family rooms. Free private parking is available on site without a reservation, and WiFi is free throughout the property. An airport shuttle is available, alongside meeting and banquet facilities for events.

General

  • Sun terrace
  • Terrace
  • Garden
  • Bicycle rental
  • Tennis court
  • Tour desk
  • 24-hour front desk
  • Babysitting/child services
  • Meeting/banquet facilities
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
  • Outdoor swimming pool
  • Spa & wellness centre

Food & drink

  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kids' meals
  • Special diet menus (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant

In the room

  • Bidet
  • Slippers
  • Private bathroom
  • Toilet
  • Bathrobe
  • Bath
  • Shower
  • Wardrobe or closet
  • Tumble dryer
  • Electric kettle
  • Clothes rack
  • Sofa
  • Desk

Media & technology

  • Flat-screen TV
  • Internet services

Parking

  • Parking garage

Tay Ho places Sheraton Hanoi Hotel in Hanoi’s north-western lakeside district, on Xuan Dieu Road. West Lake, the largest lake in the capital, shapes this neighbourhood; Xuan Dieu and nearby Quang An have residential streets, cafés and dining spots. The hotel sits apart from the compact lanes around Hoan Kiem Lake, with local religious sites and markets close by. Chua Kim Lien is 150 m away, Đình Nghi Tàm is 350 m away, and Chợ Tứ Liên is 700 m away. These places sit among everyday neighbourhood streets, rather than the city’s main historic precinct.

Ha Noi Railway station is 4 km from Sheraton Hanoi Hotel, and Noi Bai International Airport is 16.7 km away. An airport shuttle is available, and free private parking is provided on site without a reservation. Hoan Kiem Lake marks the city centre and is 4.1 km away, putting the hotel in Tay Ho rather than beside the central lake. Xuan Dieu Road connects the property with the surrounding residential and dining streets.

Chợ Hoa Quảng An is 1 km away, and Ba Dinh Square is 2.5 km away, in a district of civic and historic sites. The Imperial Citadel of Thang Long is 2.9 km away, while the Vietnam Military History Museum is 3.2 km away. The citadel offers a historic site to explore, and the museum provides a separate visit focused on the country’s military history. Together with the nearby temples and markets, these named places range from neighbourhood outings to cultural visits across Hanoi.

  • Chua Kim Lien
    A nearby temple and religious landmark in the Tay Ho neighbourhood.
    150 m
  • Đình Nghi Tàm
    A local pagoda among the temples and traditional sites of Tay Ho.
    350 m
  • Chợ Tứ Liên
    A neighbourhood market for local shopping in the surrounding streets.
    700 m
  • Chợ Hoa Quảng An
    A flower market offering a distinct local outing in Tay Ho.
    1 km
  • West Lake
    The capital’s largest lake, central to the character of Tay Ho.
    1.2 km
  • Ba Dinh Square
    A major civic square in Hanoi’s historic Ba Dinh district.
    2.5 km

Is it for you?

Yes, if…

  • ✓you want a five-star hotel in Tay Ho with room categories that include West Lake views.
  • ✓you value on-site dining, with Oven D’or serving an international buffet and Hemispheres specialising in steak and seafood.
  • ✓you want access to an outdoor pool, fitness centre, sauna, hot tub and spa facilities.
  • ✓you are travelling with family: family rooms, babysitting services and room options for up to four people are available.
  • ✓you want a buffet breakfast, with breakfast in the room also available.

Maybe not, if…

  • ✕you want to stay beside Hoan Kiem Lake: it is 4.1 km from the hotel in Tay Ho.
  • ✕you need every room to have a lake view: the view feature appears in some room categories, not all.
  • ✕your party has more than four people sharing a room: the room options accommodate up to four.
  • ✕you need Hanoi Old City Gate close by: it is 3.2 km from the hotel.

What guests say

84 verified reviews
9.0

Guests praise the friendly, helpful staff, the fresh and varied buffet breakfast, and the cleanliness maintained by housekeeping. Many consider the value reasonable for a branded hotel. Comments on the setting are mixed, with some visitors finding few attractions nearby.

Staff9.5
Cleanliness9.3
Comfort9.3
Facilities9.1
Location8.8
Value for money8.7
Free WiFi8.0

Frequently asked questions

How much does a night at Sheraton Hanoi Hotel cost?

Rates at Sheraton Hanoi Hotel vary by season, room category and dates. You can view current rates through our booking partners.

How do I get to Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel is on Xuan Dieu Road in Tay Ho, 4 km from Ha Noi Railway station and 16.7 km from Noi Bai International Airport. An airport shuttle is available, and drivers can use the hotel’s free private parking on site without making a reservation.

What is near Sheraton Hanoi Hotel?

Chua Kim Lien is 150 m from Sheraton Hanoi Hotel, and Đình Nghi Tàm is 350 m away. Chợ Tứ Liên is 700 m away, while Chợ Hoa Quảng An is 1 km away. West Lake is 1.2 km away, and Ba Dinh Square is 2.5 km from the hotel.

Does Sheraton Hanoi Hotel serve breakfast?

Sheraton Hanoi Hotel serves a buffet breakfast with fresh and varied choices praised by guests. Breakfast can also be served in the room, and the hotel has a kid-friendly buffet and special-diet menus on request.

What dining options are available at Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel has two restaurants: Oven D’or serves an international buffet, while Hemispheres serves steak and seafood. The Lobby Lounge offers light meals, coffee, afternoon tea and drinks. Children’s meals and special-diet menus on request are also available.

What wellness facilities does Sheraton Hanoi Hotel have?

Sheraton Hanoi Hotel has an outdoor swimming pool, fitness centre, sauna, hot tub and spa and wellness centre. Facilities also include massage and beauty treatments, as well as fitness and yoga classes.

What room types does Sheraton Hanoi Hotel offer?

Sheraton Hanoi Hotel has 37 m² king and twin guest rooms, including Grand Deluxe and Club-level categories, as well as suites. The Executive Suite measures 67 m², and larger suite options include a balcony; room capacities range up to four people.

Do I need the same credit card at Sheraton Hanoi Hotel?

Sheraton Hanoi Hotel requires you to present the credit card used to guarantee the reservation when you check in or make payment. The card must remain valid throughout your stay.

Sheraton Hanoi Hotel · Photos (16)
9.0 Superb84 reviews
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